{"paper":{"title":"Leveraging Unstructured Data to Detect Emerging Reliability Issues","license":"http://arxiv.org/licenses/nonexclusive-distrib/1.0/","headline":"","cross_cats":["stat.AP","stat.ME","stat.ML"],"primary_cat":"cs.AI","authors_text":"Arin Chaudhuri, Deovrat Kakde","submitted_at":"2016-07-26T15:19:12Z","abstract_excerpt":"Unstructured data refers to information that does not have a predefined data model or is not organized in a pre-defined manner. Loosely speaking, unstructured data refers to text data that is generated by humans. In after-sales service businesses, there are two main sources of unstructured data: customer complaints, which generally describe symptoms, and technician comments, which outline diagnostics and treatment information. A legitimate customer complaint can eventually be tracked to a failure or a claim. However, there is a delay between the time of a customer complaint and the time of a f"},"claims":{"count":0,"items":[],"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"source":{"id":"1607.07745","kind":"arxiv","version":1},"verdict":{"id":null,"model_set":{},"created_at":null,"strongest_claim":"","one_line_summary":"","pipeline_version":null,"weakest_assumption":"","pith_extraction_headline":""},"references":{"count":0,"sample":[],"resolved_work":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57","internal_anchors":0},"formal_canon":{"evidence_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"author_claims":{"count":0,"strong_count":0,"snapshot_sha256":"258153158e38e3291e3d48162225fcdb2d5a3ed65a07baac614ab91432fd4f57"},"builder_version":"pith-number-builder-2026-05-17-v1"}