Typed states for the displayed outbound observations.
Source: paper_references, paper_reference_links, observed 2026-08-07T00:58:12.357168Z
Paper Citation Record · LEDGER
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot
As of 16 August 2026, this Paper Citation Record lists 100 of 114 outbound references and 0 inbound Pith citation observations for arXiv:2506.12259.
A citation records a reference. It does not transfer a finding from one paper to another.
Coverage vector
One-hop event checks from named stored sources.
Source: scholarly_work_events, retraction_status_cache, observed 2026-08-16T06:30:59.297886+00:00
Pith citing papers itemized under the disclosed page cap.
Source: paper_references, paper_reference_links
A source-named dated measurement, never combined with another source.
Source: cited_works
Reference resolution
100 of 114 outbound references displayed
- verified exact4
- verified fuzzy3
- unresolved93
- parse uncertain0
- malformed identifier0
- metadata mismatch0
External citation measurements
No source-named external measurement is stored.
Outbound references
Observation a14fb628-d055-4b93-b535-86cf9e7ef594 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 1
- Resolution
- verified exact
- raw_fallback, observed 2026-08-07T00:58:14.396195Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 283deac1-5d7c-4073-99ec-129a0477dde2 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 2
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.446018Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation cff74ec7-f5f3-4bb7-86fb-26791421d4e3 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 3
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.555174Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0a748407-3c70-462f-805f-e62e9e969846 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 4
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.643653Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 603a7855-5b12-4cf4-ac91-2095d94f4248 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 5
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.792964Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation d178b792-23a2-41a5-963a-e931cd09cd6f · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 6
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.853646Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0e1ebdf8-40f2-49ba-9f57-83ffc92d7728 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 7
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.937862Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation a809ddbd-b25b-4b86-bce1-d8735172d107 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 8
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:04.998556Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 45ce989b-0326-4996-8bcb-0e066ccba724 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 9
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.084230Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 5ee17669-3687-4f94-b540-e291f75180eb · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 10
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.112576Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation d736a4a2-f6ed-4e01-9e73-5d25ad3056be · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 11
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.172030Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0501bcde-8982-4fa8-9bed-e65cd0c72bc0 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 12
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.235036Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 12f6c118-ce02-4177-bbe2-4e7162a472ea · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 13
- Resolution
- verified exact
- raw_fallback, observed 2026-08-07T00:58:14.132931Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation aa993035-a087-435c-a90c-1c0ee44c1b28 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 14
- Resolution
- verified exact
- doi, observed 2026-08-07T00:58:13.817664Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation d397d2d5-6fe5-4a19-bf17-dec64d887695 · outbound
This paper cites Graph of Thoughts: Solving Elaborate Problems with Large Language Models.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Graph of Thoughts: Solving Elaborate Problems with Large Language Models
Reference 15
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.413190Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation cfa5a3e9-e81d-4e43-86d8-919b3b9354eb · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 16
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.473717Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 4a355657-6bb9-4e84-839d-814e408bebbf · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 17
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.529000Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation a077fcaf-23f7-4570-bf58-c8f1a4718992 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 18
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.578515Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation e4c2bbcd-2618-4abe-8ae3-4d3473648e69 · outbound
This paper cites 2012.Thematic analysis.57–71.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot 2012.Thematic analysis.57–71
Reference 19
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.639918Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0d7bed3b-649b-4edd-92da-80f606558002 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 20
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.720085Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 53e452b7-8d3f-4990-b1d8-e2764e5ef483 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 21
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.782589Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 6861c0f8-2702-4630-be47-729012f1f5fc · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 22
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.834409Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 61aefaa6-cc75-4974-9240-6f746769425d · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 23
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:05.897437Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 8e164a4a-2bc9-415c-b761-78af446d0411 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 24
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.016077Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 81175109-27ca-48dd-b177-ba4f2c8b9ea2 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 25
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.081675Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation b2d02276-8fc9-4abe-b4e7-e7a8e5c451e1 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 26
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.168492Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation aa808ec6-a383-4684-8a23-e1df0d0afdcc · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 27
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.264241Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 7934e0db-88c5-4965-b14b-101243bfe384 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 28
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.353783Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 539ab80b-a0ae-405b-b4b9-bf6cfa7f3b6d · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 29
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.443591Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 43400b7e-78b1-48ea-b5cc-6d3515a50182 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 30
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.523104Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation e5d3de4c-bfd0-487a-8e98-a33c202c7f7c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 31
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.593828Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 34965453-cfc2-4915-974d-c6d03416961a · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 32
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.677226Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation e6ae0102-84b4-450e-a7fc-151f78092efb · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 33
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.764582Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation a8bfc67a-9d25-467b-809f-871a5aee9f66 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 34
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.851553Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 7a05f15d-e325-43c2-a343-901ad673e4f0 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 35
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:06.943079Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 83075024-8383-44f0-847b-5233b2430994 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 36
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.030666Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 474c86a5-85ac-4d58-8737-79ca45207271 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 37
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.099278Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 50aa4f78-5296-4165-b28e-9661eb7bbe06 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 38
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.906379Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 92ebdbc5-51af-4643-b924-7d411c323721 · outbound
This paper cites Towards Reasoning in Large Language Models: A Survey.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Towards Reasoning in Large Language Models: A Survey
Reference 39
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.240260Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 69f1454f-4e27-4ea3-9f53-2cfee3f53049 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 40
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.894808Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 224ebc41-a47a-44eb-90e7-55e378b4c898 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 41
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.884508Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 25cf659d-3da4-49e3-a24f-b74b478cfeca · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 42
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.416614Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 38ccddec-a753-4772-bfbf-0cc3c38526de · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 43
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.866972Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 2374d535-7a00-47c6-8f42-08e1b0649e8c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 44
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.856567Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation ff785009-cffc-46ee-9135-cbdad94166ea · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 45
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.846260Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation e3d9e824-8ba9-4aea-addf-f6c9c2046168 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 46
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.836207Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 5a169656-ca24-4246-8990-00bf1be4a850 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 47
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.708242Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 3c6f0bbc-d2b0-4517-86e8-de8d69ed1643 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 48
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.819954Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation e4e4de90-b84a-404c-a5c0-018830efb432 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 49
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:07.825503Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 04dcb583-1fda-4d55-876c-15b287ca2945 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 50
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.795316Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 6a927ee8-8a48-480e-aaa4-9733140547da · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 51
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.772736Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation b1e48040-662f-44aa-9f7b-4699b3b521d3 · outbound
This paper cites 2010.Street-level bureaucracy: Dilemmas of the individual in public service.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot 2010.Street-level bureaucracy: Dilemmas of the individual in public service
Reference 52
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-07T00:58:15.760230Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 261f2c7b-9696-4bfd-807b-08b86c9c43e6 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 53
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.748292Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation c7c910a6-473f-4391-a183-4b75ee96417a · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 54
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.735631Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 4da49471-3e18-4b78-8347-417b551d905a · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 55
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.724051Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation c8b2635d-543d-46fa-9a62-e24e0b4b7c3c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 56
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.713519Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 72feaedf-1674-4eaa-b21b-f0b53200c342 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 57
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:08.385719Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 573f78ed-9665-4555-ad04-526cde8db469 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 58
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.697570Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 7d0ba2ce-98b9-4328-a659-5cbf0a7b1ec1 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 59
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.685384Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation c78f8ff5-aaf2-43cf-923c-ec384ac46b41 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 60
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.674230Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation a1cdc646-3d75-47a3-8bcc-e171bef428ae · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 61
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.663367Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 0256a1de-db22-49f6-a23f-ee33d616fbca · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 62
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:08.780514Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation c084e43c-88e8-4c1f-9307-b66f1806cc0c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 63
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.645487Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 68fdb6a9-3565-46ca-8da5-edccb9e854e2 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 64
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.633758Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 307c6ae7-d951-4700-9f54-2cb7a60d808b · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 65
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.611296Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 996a5147-c566-4a66-93ab-c3eaea1968c1 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 66
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.601640Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation de8b9ef5-bc5f-45ea-a9a3-234c8395e40b · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 67
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.590142Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 790b9c48-dbfb-4cbf-a318-08198de6b005 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 68
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.578211Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 954c7403-1194-4720-ad45-bec97607875e · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 69
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.568390Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation d0480f4a-19d4-4869-b641-7f72885e54d9 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 70
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.558245Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 6dfc283c-f76d-492e-b55e-0cfba468a738 · outbound
This paper cites 2020.Public service logic: Creating value for public service users, citizens, and society through public service delivery.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot 2020.Public service logic: Creating value for public service users, citizens, and society through public service delivery
Reference 71
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-07T00:58:15.546663Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation a7c982e2-71f4-4916-9098-f6f6c8c8be28 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 72
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.536421Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 00f3cfd3-eeb5-443e-ade1-673839ac783b · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 73
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.525888Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 933b15bf-35df-4fe6-bcd8-431288c71b3a · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 74
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.516676Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation eb3a3890-2c7b-4b18-a6f5-56826637f710 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 75
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.506623Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 87134395-aefb-43cc-9e12-adbacf171ba5 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 76
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.496749Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation d16585e8-30ad-4357-9e8c-aaa266b990f6 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 77
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.485176Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation ab44252a-3f0b-4a5c-b9d4-1b5133a175a7 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 78
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.474394Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation cacaa3f0-b423-47e1-a5b9-e3e7fe258b41 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 79
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.463163Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 2376d900-c4d5-4d06-b159-314343b66af2 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 80
- Resolution
- verified exact
- doi, observed 2026-08-07T00:58:13.608768Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation f025ed7f-6e69-4a1b-88f2-c0e9b410ed19 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 81
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.452562Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 7127aa23-673c-4d75-84bb-ee930a8bcb4c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 82
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.441009Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation fdb19293-c4e2-4a9e-b282-68ecb76ee203 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 83
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.428485Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation df719e1c-3f63-4621-93ec-d46659b34ad9 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 84
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.415713Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 24ce78bf-fec3-46f2-87a2-4acbcf411239 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 85
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.401843Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 3af32736-b632-49c8-8278-dde2e1f09cc0 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 86
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.389079Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation cdd19bd4-f10c-4042-8ff5-67908ca769d5 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 87
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.377743Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation d1cef4af-8874-4d90-b891-e02599d3f2d4 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 88
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:11.148251Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 76427ca8-f33d-4322-a523-d86546bba9c3 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 89
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.359966Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 78d7cdf6-e4cf-4a75-8c5d-27c97230a195 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 90
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.348656Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation f6ab01fb-f9d9-4787-b7b5-b062567b9cae · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 91
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:11.457415Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 0dcb8c55-253c-4d67-a568-084d6484a1d0 · outbound
This paper cites Reconciling Public Entrepreneurship and Democracy.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Reconciling Public Entrepreneurship and Democracy
Reference 92
- Resolution
- verified fuzzy
- raw_fallback, observed 2026-08-07T00:58:15.330863Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 0c20aa84-c942-4a2a-93e2-f4f5261c3e6d · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 93
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.320566Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation c5138660-2365-452c-9247-c246800d0e5f · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 94
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:11.687358Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 6402c740-e2a8-4be6-b892-c3603382de79 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 95
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.304366Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation d4214a36-142f-480a-b2da-2b3960b0c513 · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 96
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.292916Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation b3579fed-3659-40e0-a475-d3c20be83c4d · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 97
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.282351Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation cb6f537f-6f50-4942-be42-df19351497ea · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 98
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:12.023605Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Observation 94a35441-bd44-4414-afcd-54203f5d699c · outbound
This paper cites an unresolved cited work.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Unresolved cited work
Reference 99
- Resolution
- unresolved
- raw_fallback, observed 2026-08-07T00:58:15.265077Z
Source-reported events for the cited work
No event found in the named queried sources as of 2026-08-16T06:30:59.297886+00:00.
Observation 83b26e57-3ee4-40b6-947e-f97201956317 · outbound
This paper cites Evaluating Open-QA Evaluation.
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot Evaluating Open-QA Evaluation
Reference 100
- Resolution
- unresolved
- no resolver link, observed 2026-08-07T00:58:12.357168Z
Source-reported events for the cited work
Unavailable: canonical work link unavailable.
Pith citing papers
No inbound Pith citation observations are available.