Paper Citation Record · LEDGER

Demonstration of effective UCB-based routing in skill-based queues on real-world data

As of 17 August 2026, this Paper Citation Record lists 27 of 27 outbound references and 0 inbound Pith citation observations for arXiv:2506.20543.

A citation records a reference. It does not transfer a finding from one paper to another.

pith.paper-citation-record.v1
2506.20543 v1

Coverage vector

measured 27 of 27 reference resolution

Typed states for the displayed outbound observations.

Source: paper_references, paper_reference_links, observed 2026-08-06T22:54:28.047875Z

measured 27 of 27 standing notices

One-hop event checks from named stored sources.

Source: scholarly_work_events, retraction_status_cache, observed 2026-08-17T06:30:58.91139+00:00

measured 0 of 0 inbound itemization

Pith citing papers itemized under the disclosed page cap.

Source: paper_references, paper_reference_links

measured 0 of 1 external citation measurements

A source-named dated measurement, never combined with another source.

Source: cited_works

Reference resolution

27 of 27 outbound references displayed

verified exact2
verified fuzzy22
unresolved3
parse uncertain0
malformed identifier0
metadata mismatch0

External citation measurements

No source-named external measurement is stored.

Outbound references

Observation 64a4864b-68c8-4f20-80eb-25fddca7a26f · outbound

This paper cites A survey on skill-based routing with applications to service operations management.Queueing Systems, 96(1-2):53–82, 2020.

Demonstration of effective UCB-based routing in skill-based queues on real-world data A survey on skill-based routing with applications to service operations management.Queueing Systems, 96(1-2):53–82, 2020

Reference 1

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:33.260669Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 9930929d-8d1d-4abf-8402-b4d968c22c3a · outbound

This paper cites Exact FCFS matching rates for two infinite multitype sequences.Operations Research, 60(2):475–489, 2012.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Exact FCFS matching rates for two infinite multitype sequences.Operations Research, 60(2):475–489, 2012

Reference 2

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:33.077107Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation fab0a9ff-d844-4654-9be8-2649b298fc46 · outbound

This paper cites A skill-based parallel service system under FCFS-ALIS — steady state, overloads, and abandonments.Stochastic Systems, 4(1):250–299, 2014.

Demonstration of effective UCB-based routing in skill-based queues on real-world data A skill-based parallel service system under FCFS-ALIS — steady state, overloads, and abandonments.Stochastic Systems, 4(1):250–299, 2014

Reference 3

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:32.898023Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation f083a14d-817b-4bdb-a8ac-9ca7dda39069 · outbound

This paper cites Cambridge University Press, Cambridge, 2021.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Cambridge University Press, Cambridge, 2021

Reference 4

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:32.699804Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation c734f71a-78d6-4153-87bd-417ef44e8067 · outbound

This paper cites an unresolved cited work.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Unresolved cited work

Reference 5

Resolution: unresolved; raw_fallback, observed 2026-08-06T22:54:32.546677Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation a41b9974-7425-4a2b-ae04-cddafce47b0b · outbound

This paper cites Birge, and Amy Ward.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Birge, and Amy Ward

Reference 6

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:32.340700Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 7315d077-ade5-4e91-94a8-86676aafd730 · outbound

This paper cites On learning the cµ rule in single and parallel server networks.2018 56th Annual Allerton Conference on Communication, Control, and Computing, Allerton 2018, pages 153–154, 2018.

Demonstration of effective UCB-based routing in skill-based queues on real-world data On learning the cµ rule in single and parallel server networks.2018 56th Annual Allerton Conference on Communication, Control, and Computing, Allerton 2018, pages 153–154, 2018

Reference 7

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:32.164606Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 3e569246-8d83-4daf-99fd-c3c8fd81cc87 · outbound

This paper cites Adaptive matching for expert systems with uncertain task types.Operations Research, 68(5):1403–1424, 2020.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Adaptive matching for expert systems with uncertain task types.Operations Research, 68(5):1403–1424, 2020

Reference 8

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:32.009326Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 3d75b857-ad11-497f-8857-85b653aa6fb3 · outbound

This paper cites an unresolved cited work.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Unresolved cited work

Reference 9

Resolution: unresolved; raw_fallback, observed 2026-08-06T22:54:31.850092Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 696bb5cf-607d-49f5-950a-d9d63eda28ca · outbound

This paper cites Reinforcement Learning for Datacenter Congestion Control.SIGMETRICS Performance Evaluation Review, 49(2):43–46, 2022.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Reinforcement Learning for Datacenter Congestion Control.SIGMETRICS Performance Evaluation Review, 49(2):43–46, 2022

Reference 10

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:31.672439Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation f9728135-291f-4d1b-95ba-aeaa6908c4c8 · outbound

This paper cites Springer International Publishing, 2020.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Springer International Publishing, 2020

Reference 11

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:31.474342Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 019229b4-cbfc-4c4d-bab8-1a047d339102 · outbound

This paper cites an unresolved cited work.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Unresolved cited work

Reference 12

Resolution: verified exact; raw_fallback, observed 2026-08-06T22:54:28.628123Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 89785341-effe-4c0c-918a-830f2ff6ce28 · outbound

This paper cites Learning payoffs while routing in skill-based queues.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Learning payoffs while routing in skill-based queues

Reference 13

Resolution: verified exact; local_arxiv, observed 2026-08-06T22:54:28.330477Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 7b32dc49-9d4d-4ea2-87e4-d683a75f3e2e · outbound

This paper cites Finite-time analysis of the multiarmed bandit problem.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Finite-time analysis of the multiarmed bandit problem

Reference 14

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:31.269361Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation f90c7150-c3fe-4fae-9914-50ed0afa2553 · outbound

This paper cites Cambridge University Press, Cambridge, 2020.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Cambridge University Press, Cambridge, 2020

Reference 15

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:31.081018Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 12efaddd-4ef7-4864-a83f-119b0a5b168a · outbound

This paper cites Joint learning and control in stochastic queueing networks with unknown utilities.Proceedings of the ACM on Measurement and Analysis of Computing Systems, 6(3), 2022.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Joint learning and control in stochastic queueing networks with unknown utilities.Proceedings of the ACM on Measurement and Analysis of Computing Systems, 6(3), 2022

Reference 16

Resolution: unresolved; no resolver link, observed 2026-08-06T22:54:26.390185Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation f5f53c0f-0bd0-4e3c-8203-49c42624a1ec · outbound

This paper cites Tsitsiklis.Introduction to Linear Optimization.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Tsitsiklis.Introduction to Linear Optimization

Reference 17

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:30.885012Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 782e6e75-720a-4537-b365-3da4e28f1eb7 · outbound

This paper cites Cohen and Frank P.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Cohen and Frank P

Reference 18

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:30.706128Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 1abe64b3-b4cc-4da9-b6aa-72d50c6ff405 · outbound

This paper cites OTexts, Mel- bourne, 2021.

Demonstration of effective UCB-based routing in skill-based queues on real-world data OTexts, Mel- bourne, 2021

Reference 19

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:30.520348Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation cc880d25-acce-4961-b302-d4e40031d075 · outbound

This paper cites Statistical and economic evaluation of time series models for forecasting arrivals at call centers.Empirical Economics, 57(3):923–955, 2019.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Statistical and economic evaluation of time series models for forecasting arrivals at call centers.Empirical Economics, 57(3):923–955, 2019

Reference 20

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:30.324694Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 33fde8f1-646b-4ff4-9e86-ef2b603befce · outbound

This paper cites Goldberg, Y.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Goldberg, Y

Reference 21

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:30.112626Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation efcadc43-6ba1-4b7a-8ac4-593f1c285f3d · outbound

This paper cites Distributional Regression for Data Analysis.Annual Review of Statistics and its Application, 11(1):321–346, 2024.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Distributional Regression for Data Analysis.Annual Review of Statistics and its Application, 11(1):321–346, 2024

Reference 22

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:29.806394Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 929cd3b1-831b-49ae-97a0-f0376be06e3e · outbound

This paper cites A c/µ-Rule for Job Assignment in Heterogeneous Group-Server Queues.Production and Operations Management, 31(3):1191–1215, 2022.

Demonstration of effective UCB-based routing in skill-based queues on real-world data A c/µ-Rule for Job Assignment in Heterogeneous Group-Server Queues.Production and Operations Management, 31(3):1191–1215, 2022

Reference 23

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:29.601960Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 2aa58fdd-659b-4424-8bc0-a9d69644a1a5 · outbound

This paper cites The Generalized c/µRule for Queues with Heterogeneous Server Pools.Operations Research, 72(6), 2023.

Demonstration of effective UCB-based routing in skill-based queues on real-world data The Generalized c/µRule for Queues with Heterogeneous Server Pools.Operations Research, 72(6), 2023

Reference 24

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:29.413955Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation cb7db2cb-235a-4d0b-8406-09f75fe1c09f · outbound

This paper cites Ephremides, P.

Demonstration of effective UCB-based routing in skill-based queues on real-world data Ephremides, P

Reference 25

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:29.221799Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 6adb7fb2-b2ed-41e5-a65f-6d0600a73e74 · outbound

This paper cites MOSEK Optimizer API for Python.

Demonstration of effective UCB-based routing in skill-based queues on real-world data MOSEK Optimizer API for Python

Reference 26

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:29.050956Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Observation 4ffeb149-789e-4ee8-9ffa-cd5a4f8100da · outbound

This paper cites outcome” encodes the reason why the call ended, such as abandonment or transfer, and “party answered.

Demonstration of effective UCB-based routing in skill-based queues on real-world data outcome” encodes the reason why the call ended, such as abandonment or transfer, and “party answered

Reference 27

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T22:54:28.856109Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-17T06:30:58.91139+00:00.

Pith citing papers

No inbound Pith citation observations are available.