Jason Potteiger

Identifiers

• name variant Jason Potteiger 0.60 · backfill

Papers (3)

1. What sentiment analysis can't see: Measuring whether customers were helped, and what went wrong, across 70,000 support conversations cs.CL · 2026 · author #1
2. The signal is the ceiling: Measurement limits of LLM-predicted experience ratings from open-ended survey text cs.CL · 2026 · author #2
3. LLM Predictive Scoring and Validation: Inferring Experience Ratings from Unstructured Text cs.CL · 2026 · author #1

Mentions

• 2606.19698 #1 · arxiv_oai · confidence 0.70 Jason Potteiger

Frequent Coauthors

• Andrew Hong 2 shared papers
• Ito Zapata 1 shared papers
• Luis E. Zapata 1 shared papers