An emotion prediction model using 3-layer CNN plus AFME algorithm on speech and image data detects seven basic emotions and sarcasm at 85-96% accuracy, addressing cultural challenges in Black African conversational AI.
How affordances of chatbots cross the chasm between social and traditional enterprise systems,
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Evaluation of Conversational Agents: Understanding Culture, Context and Environment in Emotion Detection
An emotion prediction model using 3-layer CNN plus AFME algorithm on speech and image data detects seven basic emotions and sarcasm at 85-96% accuracy, addressing cultural challenges in Black African conversational AI.