Pedagogy-informed custom GAI chatbots using Socratic questioning increase students' cognitive engagement and interaction diversity during science problem-solving relative to general-purpose chatbots, without improving solution quality.
Heterogeneous Interaction Network Analysis (HINA): A New Learning Analytics Approach for Modelling, Analyzing, and Visualizing Complex Interactions in Learning Processes
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abstract
Existing learning analytics approaches, which often model learning processes as sequences of learner actions or homogeneous relationships, are limited in capturing the distributed, multi-faceted nature of interactions in contemporary learning environments. To address this, we propose Heterogeneous Interaction Network Analysis (HINA), a novel multi-level learning analytics framework for modeling complex learning processes across diverse entities (e.g., learners, behaviours, AI agents, and task designs). HINA integrates a set of original methods, including summative measures and a new non-parametric clustering technique, with established practices for statistical testing and interactive visualization to provide a flexible and powerful analytical toolkit. In this paper, we first detail the theoretical and mathematical foundations of HINA for individual, dyadic, and meso-level analysis. We then demonstrate HINA's utility through a case study on AI-mediated small-group collaborative learning, revealing students' interaction profiles with peers versus AI; distinct engagement patterns that emerge from these interactions; and specific types of learning behaviors (e.g., asking questions, planning) directed to AI versus peers. By transforming process data into Heterogeneous Interaction Networks (HINs), HINA introduces a new paradigm for modeling learning processes and provides the dedicated, multi-level analytical methods required to extract meaning from them. It thereby moves beyond a single process data type to quantify and visualize how different elements in a learning environment interact and co-influence each other, opening new avenues for understanding complex educational dynamics.
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2026 1verdicts
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Comparing the Impact of Pedagogy-Informed Custom and General-Purpose GAI Chatbots on Students' Science Problem-Solving Processes and Performance Using Heterogeneous Interaction Network Analysis
Pedagogy-informed custom GAI chatbots using Socratic questioning increase students' cognitive engagement and interaction diversity during science problem-solving relative to general-purpose chatbots, without improving solution quality.