LLM analysis of highly-upvoted Reddit comments yields 64-72 macro/meso/micro values per year; existing prosocial measures capture only 18% on average while the method also recovers and extends prior qualitative taxonomies.
Conversations Gone Awry: Detecting Early Signs of Conversational Failure
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abstract
One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will get out of hand. As opposed to detecting undesirable behavior after the fact, this task aims to enable early, actionable prediction at a time when the conversation might still be salvaged. To this end, we develop a framework for capturing pragmatic devices---such as politeness strategies and rhetorical prompts---used to start a conversation, and analyze their relation to its future trajectory. Applying this framework in a controlled setting, we demonstrate the feasibility of detecting early warning signs of antisocial behavior in online discussions.
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cs.HC 2verdicts
UNVERDICTED 2representative citing papers
A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.
citing papers explorer
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Uncovering the Internet's Hidden Values: An Empirical Study of Desirable Behavior Using Highly-Upvoted Content on Reddit
LLM analysis of highly-upvoted Reddit comments yields 64-72 macro/meso/micro values per year; existing prosocial measures capture only 18% on average while the method also recovers and extends prior qualitative taxonomies.
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Echoes of Norms: Investigating Counterspeech Bots' Influence on Bystanders in Online Communities
A counterspeech bot influences bystanders subtly through credible and normative presence, with cognitive strategies paired with positive tone proving relatively effective while poor performance can discourage participation.