A systematic mapping study of 46 papers shows that automatic issue report classification uses traditional ML, deep learning, and LLMs but lacks practitioner involvement, industrial evaluations, and consideration of factors beyond accuracy.
In: Proceed- ings of the 2008 Conference of the Center for Advanced Studies on Collaborative Research: Meeting of Minds, pp
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Automatic techniques for issue report classification: A systematic mapping study
A systematic mapping study of 46 papers shows that automatic issue report classification uses traditional ML, deep learning, and LLMs but lacks practitioner involvement, industrial evaluations, and consideration of factors beyond accuracy.