An LLM-powered triaging agent for banking fraud reports uses multi-turn conversations and synthetic customer simulations to achieve a 30.6% increase in classification accuracy over prior methods.
LLM applications: Current paradigms and the next frontier
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The paper proposes a bidirectional continuum between LLMs and control systems, covering LLM-assisted controller design, control-based LLM steering, and state-space modeling of LLMs.
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Helping Customers in Distress: An LLM-powered Agent that Converses, Probes, and Routes
An LLM-powered triaging agent for banking fraud reports uses multi-turn conversations and synthetic customer simulations to achieve a 30.6% increase in classification accuracy over prior methods.
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When control meets large language models: From words to dynamics
The paper proposes a bidirectional continuum between LLMs and control systems, covering LLM-assisted controller design, control-based LLM steering, and state-space modeling of LLMs.