SkillForge produces better initial skills for cloud support agents and uses a failure-driven pipeline to iteratively refine them, with experiments claiming the automated process can exceed expert-authored skills.
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SkillForge: Forging Domain-Specific, Self-Evolving Agent Skills in Cloud Technical Support
SkillForge produces better initial skills for cloud support agents and uses a failure-driven pipeline to iteratively refine them, with experiments claiming the automated process can exceed expert-authored skills.