Chaplains view AI chatbots as unable to provide attuned pastoral care for non-clinical emotional needs, based on themes of listening, connecting, carrying, and wanting.
I Wrote as If I Were Telling a Story to Someone I Knew
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Mixed-methods studies of an LLM-supported peer support system uncover systematic misalignments where mental health experts flag critical safety and fidelity issues in peer responses that the supporters themselves do not perceive.
citing papers explorer
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Chaplains' Reflections on the Design and Usage of AI for Conversational Care
Chaplains view AI chatbots as unable to provide attuned pastoral care for non-clinical emotional needs, based on themes of listening, connecting, carrying, and wanting.
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"Is This Really a Human Peer Supporter?": Misalignments Between Peer Supporters and Experts in LLM-Supported Interactions
Mixed-methods studies of an LLM-supported peer support system uncover systematic misalignments where mental health experts flag critical safety and fidelity issues in peer responses that the supporters themselves do not perceive.