Multi-turn simulations of grounded support narratives show LLMs reduce teaching-oriented responses as estimated user distress rises, with community context also shaping strategy choice.
I can see how much this is affecting you, and it hurts to know you’re dealing with this
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Auditing Support Strategies in LLMs through Grounded Multi-Turn Social Simulation
Multi-turn simulations of grounded support narratives show LLMs reduce teaching-oriented responses as estimated user distress rises, with community context also shaping strategy choice.