An LM-guided counterfactual pipeline recommends minimal ordinal changes to communication features like tone and actionability, yielding a mean +6.41% gain in predicted positive feedback under independent auditor models.
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Improving Medical Communication using Rubric-Guided Counterfactual Recommendations
An LM-guided counterfactual pipeline recommends minimal ordinal changes to communication features like tone and actionability, yielding a mean +6.41% gain in predicted positive feedback under independent auditor models.