IceBreaker applies resonance-aware interest distillation and interaction-oriented starter generation with preference alignment to create cold-start conversation openers, yielding +0.184% active days and +9.425% CTR gains in production A/B tests.
Proceedings of the 2023 CHI conference on human factors in computing systems , pages=
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IceBreaker for Conversational Agents: Breaking the First-Message Barrier with Personalized Starters
IceBreaker applies resonance-aware interest distillation and interaction-oriented starter generation with preference alignment to create cold-start conversation openers, yielding +0.184% active days and +9.425% CTR gains in production A/B tests.