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Enhancing Trust in LLM-Based AI Automation Agents: New Considerations and Future Challenges

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arxiv 2308.05391 v1 pith:LQ4MKNZ3 submitted 2023-08-10 cs.AI

classification cs.AI
keywords agentschallengesautomationconsiderationstrustaddressadvancementsfield
verification ladder T0 review T1 audit T2 compute T3 formal
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Trust in AI agents has been extensively studied in the literature, resulting in significant advancements in our understanding of this field. However, the rapid advancements in Large Language Models (LLMs) and the emergence of LLM-based AI agent frameworks pose new challenges and opportunities for further research. In the field of process automation, a new generation of AI-based agents has emerged, enabling the execution of complex tasks. At the same time, the process of building automation has become more accessible to business users via user-friendly no-code tools and training mechanisms. This paper explores these new challenges and opportunities, analyzes the main aspects of trust in AI agents discussed in existing literature, and identifies specific considerations and challenges relevant to this new generation of automation agents. We also evaluate how nascent products in this category address these considerations. Finally, we highlight several challenges that the research community should address in this evolving landscape.

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Forward citations

Cited by 6 Pith papers

Reviewed papers in the Pith corpus that reference this work. Sorted by Pith novelty score. OpenAlex reports about 10 citations worldwide. Full citation record

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