High agreeableness in LLM voice assistants increases older adults' empathy perceptions and real-time explanations outperform history-based ones, but personality does not affect perceived intelligence.
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The Differential Effects of Agreeableness and Extraversion on Older Adults' Perceptions of Conversational AI Explanations in Assistive Settings
High agreeableness in LLM voice assistants increases older adults' empathy perceptions and real-time explanations outperform history-based ones, but personality does not affect perceived intelligence.