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BotChat: Evaluating LLMs' Capabilities of Having Multi-Turn Dialogues
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Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation of existing large language models for human-style multi-turn chatting, through an LLM-based approach. We start from real-world human dialogues and keep the very first utterances as the ChatSEED. Then we prompt LLMs to generate a full multi-turn dialogue (tens of utterances) based on the ChatSEED, utterance by utterance. Finally, we adopt state-of-the-art LLMs (GPT-4, \etc) as the judge to evaluate the generated dialogues. With different evaluation protocols, we come to substantially identical conclusions. We find that GPT-4 can generate human-style multi-turn dialogues with impressive quality, significantly outperforms its counterparts. It's difficult for a discriminator to distinguish between GPT-4 generated dialogues and human dialogues. In contrast, other LLMs struggle to generate multi-turn dialogues of satisfactory quality due to poor instruction-following capability, tendency to generate lengthy utterances, or limited general capability. All data and codes will be provided in https://github.com/open-compass/BotChat/ and we hope they can serve as a valuable resource for evaluating multi-turn chatting capabilities of LLMs.
Forward citations
Cited by 3 Pith papers
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OnGoal: Tracking and Visualizing Conversational Goals in Multi-Turn Dialogue with Large Language Models
OnGoal is an LLM chat interface that infers, merges, and evaluates user goals in real time and visualizes their progress, tested with 20 users on a writing task.
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SEADialogues: A Multilingual Culturally Grounded Multi-turn Dialogue Dataset on Southeast Asian Languages
SEADialogues is a culturally grounded multi-turn dialogue dataset covering eight Southeast Asian languages.
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DialogueForge: LLM Simulation of Human-Chatbot Dialogue
DialogueForge generates synthetic human-chatbot dialogues by pitting an inquirer LLM against a responder LLM, and finds that fine-tuned small models can approach GPT-4o-level realism on LLM-judged metrics.
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