Engaged AI Governance: Addressing the Last Mile Challenge Through Internal Expert Collaboration
Pith reviewed 2026-05-09 21:11 UTC · model grok-4.3
The pith
Internal expert collaboration turns EU AI Act requirements into shared development priorities rather than external box-ticking.
A machine-rendered reading of the paper's core claim, the machinery that carries it, and where it could break.
Core claim
Through insider action research the authors construct a legal-text-to-action pipeline that extracts EU AI Act requirements, engages practitioners in assessment and ideation, and prioritizes actions through collective evaluation. Analysis of the resulting discussions identifies three perception patterns: convergence, in which compliance matches development priorities; existing practice, in which current work already meets the requirement; and disconnection, in which the requirement feels like administrative overhead. The paper claims that this distinction determines whether governance is treated genuinely or performatively, and that internal expert collaboration supplies the practical route,
What carries the argument
The legal-text-to-action pipeline, which extracts requirements from legal text, engages practitioners in assessment and ideation, and prioritizes implementation through collective evaluation.
Load-bearing premise
The three perception patterns observed inside one AI startup reflect how practitioners generally interpret regulatory requirements and that internal expert collaboration will reliably produce shared ownership in other organizations and regulatory settings.
What would settle it
A study that tracks the same requirements in multiple teams, some using internal expert collaboration and some not, and measures whether the non-collaborative teams treat a higher share of requirements as disconnected overhead and produce lower-quality compliance artifacts.
Figures
read the original abstract
Under the EU AI Act, translating AI governance requirements into software development practice remains challenging. While AI governance frameworks exist at industry and organizational levels, empirical evidence of team-level implementation is scarce. We address this "Last Mile" Challenge through insider action research embedded within an AI startup. We present a legal-text-to-action pipeline that translates EU AI Act requirements into actionable strategies through internal expert collaboration by extracting requirements from legal text, engaging practitioners in assessment and ideation, and prioritizing implementation through collective evaluation. Our analysis reveals three patterns in how practitioners perceive regulatory requirements: convergence (compliance aligns with development priorities), existing practice (current work already satisfies requirements), and disconnection (requirements perceived as administrative overhead). Based on these patterns, we discuss when governance might be treated genuinely or performatively. Practitioners prioritize requirements that serve end-users or their own development needs, but view verification-oriented requirements as box-ticking exercises. This distinction suggests a translation challenge: regulatory requirements risk superficial treatment unless practitioners understand how compliance serves system quality and user protection. Expert collaboration offers a practical mechanism for transforming governance from external imposition to shared ownership and making previously invisible governance work visible and collective.
Editorial analysis
A structured set of objections, weighed in public.
Referee Report
Summary. The paper claims that insider action research in one AI startup reveals a 'Last Mile Challenge' in translating EU AI Act requirements into practice. It introduces a legal-text-to-action pipeline (extract requirements, engage practitioners in assessment/ideation, prioritize via collective evaluation) and identifies three practitioner perception patterns—convergence (compliance aligns with priorities), existing practice (current work suffices), and disconnection (requirements seen as overhead)—arguing these indicate a translation challenge best addressed by internal expert collaboration to shift from performative to genuine governance and make invisible work visible and collective.
Significance. If the patterns and pipeline hold, the work offers practical empirical insight into how AI teams perceive and prioritize regulatory requirements, highlighting risks of superficial compliance when requirements are not linked to system quality or user protection. The action research approach is a strength for surfacing real-world dynamics and proposing a collaborative mechanism. However, the single-case scope limits significance to hypothesis generation for broader governance research rather than validated general mechanisms.
major comments (2)
- [Methods / Empirical Study] The empirical foundation for the three patterns and the translation challenge claim lacks reported details on participant numbers, data collection methods (e.g., workshops or interviews), analysis procedures (e.g., how patterns were coded), study duration, and bias mitigation for the insider position. This is load-bearing because the patterns directly support the central argument that the pipeline fosters shared ownership rather than performative compliance.
- [Findings and Discussion] The generalization that internal expert collaboration transforms external requirements into shared ownership is based solely on observations from one EU AI Act-focused startup. No cross-organizational comparisons, inter-rater reliability checks, or falsification attempts are described, so the patterns risk being idiosyncratic to team size, culture, or researcher position rather than indicating a reliable broader mechanism.
minor comments (2)
- [Abstract] The abstract supplies no information on study scale or methods, which would help readers immediately assess the empirical basis for the patterns.
- [Pipeline Description] Clarify notation for the pipeline stages and ensure all figures or tables (if present) explicitly link observed patterns to specific pipeline steps.
Simulated Author's Rebuttal
We thank the referee for the constructive feedback, which identifies key areas for improving the transparency of our methods and the appropriate scoping of our claims. We address each major comment below, indicating where revisions will be made to the manuscript.
read point-by-point responses
-
Referee: [Methods / Empirical Study] The empirical foundation for the three patterns and the translation challenge claim lacks reported details on participant numbers, data collection methods (e.g., workshops or interviews), analysis procedures (e.g., how patterns were coded), study duration, and bias mitigation for the insider position. This is load-bearing because the patterns directly support the central argument that the pipeline fosters shared ownership rather than performative compliance.
Authors: We agree that the current manuscript would be strengthened by more explicit methodological reporting. In the revised version, we will add a dedicated Methods subsection that specifies: the number of practitioners who participated in the workshops, assessments, and ideation sessions; the data collection approaches (including workshop formats, follow-up discussions, and observation periods); the qualitative analysis process (thematic coding steps used to derive the three perception patterns); the overall duration of the embedded insider research; and the specific steps taken to mitigate insider researcher bias, such as triangulation across data sources and member checking with participants. These additions will make the empirical basis for the patterns and the pipeline more transparent and reproducible. revision: yes
-
Referee: [Findings and Discussion] The generalization that internal expert collaboration transforms external requirements into shared ownership is based solely on observations from one EU AI Act-focused startup. No cross-organizational comparisons, inter-rater reliability checks, or falsification attempts are described, so the patterns risk being idiosyncratic to team size, culture, or researcher position rather than indicating a reliable broader mechanism.
Authors: We accept that the study is limited to a single organizational case and do not claim the patterns represent validated general mechanisms. The work is positioned as insider action research that surfaces context-specific insights and generates hypotheses for further investigation, consistent with the significance assessment provided. In revision, we will update the Discussion to more explicitly bound the claims, noting potential influences of team size, culture, and the researcher's embedded position, and we will call for future multi-case studies to examine broader applicability. The collaborative analysis process among the authors will be described in greater detail; formal inter-rater reliability metrics are not standard for this interpretive approach but can be supplemented with additional process transparency. We cannot incorporate cross-organizational data or falsification tests without a new study design, but the contribution remains the detailed account of the legal-text-to-action pipeline and observed patterns from deep embedded practice. revision: partial
Circularity Check
No circularity: empirical patterns derived from primary observations
full rationale
The paper presents a qualitative insider action research study in one AI startup. Its central outputs—the three practitioner perception patterns (convergence, existing practice, disconnection) and the proposed legal-text-to-action pipeline—are direct interpretations of data collected during the embedded study. No equations, fitted parameters, or self-referential definitions appear; the patterns are not constructed by renaming prior results or by load-bearing self-citations that presuppose the target claim. The derivation chain is therefore self-contained as standard empirical analysis rather than tautological.
Axiom & Free-Parameter Ledger
axioms (1)
- domain assumption Insider action research embedded in an organization can generate valid insights into how practitioners perceive and respond to external regulatory requirements.
Reference graph
Works this paper leans on
-
[1]
Ali, Angèle Christin, Andrew Smart, and Riitta Katila
Sanna J. Ali, Angèle Christin, Andrew Smart, and Riitta Katila. 2023. Walking the Walk of AI Ethics: Organizational Challenges and the Individualization of Risk among Ethics Entrepreneurs. InProceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency(Chicago, IL, USA)(FAccT ’23). Association for Computing Machinery, New York, NY, ...
-
[2]
Peter M. Asaro. 2000. Transforming society by transforming technology: the science and politics of participatory design.Accounting, Management and Information Technologies10, 4 (2000), 257–290. doi:10.1016/S0959-8022(00)00004-7
-
[3]
Amna Batool, Didar Zowghi, and Muneera Bano. 2025. AI governance: a systematic literature review.AI and Ethics5, 3 (2025), 3265–3279. doi:10.1007/s43681-024-00653-w
-
[4]
Elettra Bietti. 2020. From ethics washing to ethics bashing: a view on tech ethics from within moral philosophy. InProceedings of the 2020 Conference on Fairness, Accountability, and Transparency(Barcelona, Spain)(FAT* ’20). Association for Computing Machinery, New York, NY, USA, 210–219. doi:10.1145/3351095.3372860
-
[5]
Abeba Birhane, William Isaac, Vinodkumar Prabhakaran, Mark Diaz, Madeleine Clare Elish, Iason Gabriel, and Shakir Mohamed. 2022. Power to the People? Opportunities and Challenges for Participatory AI. InProceedings of the 2nd ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization(Arlington, VA, USA)(EAAMO ’22). Association for Com...
-
[6]
Teemu Birkstedt, Matti Minkkinen, Anushree Tandon, and Matti Mäntymäki. 2023. AI governance: themes, knowledge gaps and future agendas.Internet Research33, 7 (06 2023), 133–167. arXiv:https://www.emerald.com/intr/article-pdf/33/7/133/1214024/intr-01-2022- 0042.pdf doi:10.1108/INTR-01-2022-0042
-
[7]
Edyta Bogucka, Marios Constantinides, Sanja Šćepanović, and Daniele Quercia. 2024. Co-designing an AI Impact Assessment Report Template with AI Practitioners and AI Compliance Experts.Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society7, 1 (Oct. 2024), 168–180. doi:10.1609/aies.v7i1.31627
-
[8]
Mark Anthony Camilleri. 2024. Artificial intelligence governance: Ethical considerations and implications for social responsibility. Expert Systems41, 7 (2024), e13406. arXiv:https://onlinelibrary.wiley.com/doi/pdf/10.1111/exsy.13406 doi:10.1111/exsy.13406
-
[9]
2019.Doing Action Research in Your Own Organization
David Coghlan. 2019.Doing Action Research in Your Own Organization. SAGE Publications Ltd, London :. http://digital.casalini.it/ 9781526481719
work page 2019
-
[10]
Keeley Crockett, Edwin Colyer, Luciano Gerber, and Annabel Latham. 2023. Building Trustworthy AI Solutions: A Case for Practical Solutions for Small Businesses.IEEE Transactions on Artificial Intelligence4, 4 (2023), 778–791. doi:10.1109/TAI.2021.3137091
-
[11]
Fernando Delgado, Stephen Yang, Michael Madaio, and Qian Yang. 2023. The Participatory Turn in AI Design: Theoretical Foundations and the Current State of Practice. InProceedings of the 3rd ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization(Boston, MA, USA)(EAAMO ’23). Association for Computing Machinery, New York, NY, USA, Ar...
-
[12]
Wesley Hanwen Deng, Nur Yildirim, Monica Chang, Motahhare Eslami, Kenneth Holstein, and Michael Madaio. 2023. Investigating Practices and Opportunities for Cross-functional Collaboration around AI Fairness in Industry Practice. InProceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency(Chicago, IL, USA)(FAccT ’23). Association ...
-
[13]
Virginia Dignum. 2023. Responsible Artificial Intelligence: Recommendations and Lessons Learned. InResponsible AI in Africa: Challenges and Opportunities, Damian Okaibedi Eke, Kutoma Wakunuma, and Simisola Akintoye (Eds.). Springer International Publishing, Cham, 195–214. doi:10.1007/978-3-031-08215-3_9
-
[14]
Thilo Hagendorff. 2020. The ethics of AI ethics: An evaluation of guidelines.Minds and machines30, 1 (2020), 99–120. doi:10.1007/s11023- 020-09517-8
-
[15]
Tomasz Hollanek, Yulu Pi, Cosimo Fiorini, Virginia Vignali, Dorian Peters, and Eleanor Drage. 2025. A Toolkit for Compliance, a Toolkit for Justice: Drawing on Cross-sectoral Expertise to Develop a Pro-justice EU AI Act Toolkit. InProceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25). Association for Computing Ma...
-
[16]
Aspen Hopkins and Serena Booth. 2021. Machine Learning Practices Outside Big Tech: How Resource Constraints Challenge Responsible Development. InProceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society(Virtual Event, USA)(AIES ’21). Association for FAccT ’26, June 25–28, 2026, Montreal, QC, Canada Jarvers & Papakyriakopoulos Computing Machin...
-
[17]
Anna Jobin, Marcello Ienca, and Effy Vayena. 2019. The global landscape of AI ethics guidelines.Nature machine intelligence1, 9 (2019), 389–399. doi:10.1038/s42256-019-0088-2
-
[18]
Emma Kallina, Thomas Bohné, and Jatinder Singh. 2025. Stakeholder Participation for Responsible AI Development: Disconnects Between Guidance and Current Practice. InProceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25). Association for Computing Machinery, New York, NY, USA, 1060–1079. doi:10.1145/3715275.3732069
-
[19]
Emma Kallina and Jatinder Singh. 2024. Stakeholder Involvement for Responsible AI Development: A Process Framework. InProceedings of the 4th ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization(San Luis Potosi, Mexico)(EAAMO ’24). Association for Computing Machinery, New York, NY, USA, Article 1, 14 pages. doi:10.1145/3689904.3694698
-
[20]
Fiona Koh, Kathrin Grosse, and Giovanni Apruzzese. 2024. Voices from the Frontline: Revealing the AI Practitioners’ viewpoint on the European AI Act. InProceedings of the Annual Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 1870–1879. doi:10.24251/HICSS.2024.235
-
[21]
Blaine Kuehnert, Rachel Kim, Jodi Forlizzi, and Hoda Heidari. 2025. The “Who", “What", and “How" of Responsible AI Governance: A Systematic Review and Meta-Analysis of (Actor, Stage)-Specific Tools. InProceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25). Association for Computing Machinery, New York, NY, USA, 29...
-
[22]
Qinghua Lu, Liming Zhu, Xiwei Xu, Jon Whittle, Didar Zowghi, and Aurelie Jacquet. 2024. Responsible AI Pattern Catalogue: A Collection of Best Practices for AI Governance and Engineering.ACM Comput. Surv.56, 7, Article 173 (April 2024), 35 pages. doi:10.1145/3626234
-
[23]
Robert MacIntosh, Marc Bonnet, and David Coghlan. 2007. Insider action research: opportunities and challenges.Management Research News30, 5 (05 2007), 335–343. arXiv:https://www.emerald.com/mrr/article-pdf/30/5/335/2055095/01409170710746337.pdf doi:10.1108/01409170710746337
-
[24]
Mariano Méndez-Suárez, Virginia Simón-Moya, and Javier Muñoz-de Prat. 2023. Do current regulations prevent unethical AI practices? Journal of Competitiveness15, 3 (2023), 207. doi:10.7441/joc.2023.03.11
-
[25]
Brent Mittelstadt. 2019. Principles alone cannot guarantee ethical AI.Nature machine intelligence1, 11 (2019), 501–507. doi:10.1038/s42256- 019-0114-4
-
[26]
Jakob Mökander, Maria Axente, Federico Casolari, and Luciano Floridi. 2022. Conformity assessments and post-market monitoring: a guide to the role of auditing in the proposed European AI regulation.Minds and Machines32, 2 (2022), 241–268. doi:10.1007/s11023-021-09577-4
-
[27]
Jakob Mökander and Luciano Floridi. 2023. Operationalising AI governance through ethics-based auditing: an industry case study.AI and Ethics3, 2 (2023), 451–468. doi:10.1007/s43681-022-00171-7
-
[28]
Luke Munn. 2023. The uselessness of AI ethics.AI and Ethics3, 3 (2023), 869–877. doi:10.1007/s43681-022-00209-w
-
[29]
Nadia Nahar, Shurui Zhou, Grace Lewis, and Christian Kästner. 2022. Collaboration challenges in building ML-enabled systems: communication, documentation, engineering, and process. InProceedings of the 44th International Conference on Software Engineering (Pittsburgh, Pennsylvania)(ICSE ’22). Association for Computing Machinery, New York, NY, USA, 413–425...
-
[30]
Emmanouil Papagiannidis, Patrick Mikalef, and Kieran Conboy. 2025. Responsible artificial intelligence governance: A review and research framework.The Journal of Strategic Information Systems34, 2 (2025), 101885. doi:10.1016/j.jsis.2024.101885
-
[31]
Petar Radanliev, Omar Santos, Alistair Brandon-Jones, and Adam Joinson. 2024. Ethics and responsible AI deployment.Frontiers in Artificial Intelligence7 (2024), 1377011. doi:10.3389/frai.2024.1377011
-
[32]
Bogdana Rakova, Jingying Yang, Henriette Cramer, and Rumman Chowdhury. 2021. Where Responsible AI meets Reality: Practitioner Perspectives on Enablers for Shifting Organizational Practices.Proc. ACM Hum.-Comput. Interact.5, CSCW1, Article 7 (April 2021), 23 pages. doi:10.1145/3449081
-
[33]
Lorenn P Ruster and Jenny L Davis. 2025. The Gaps that Never Were: Reconsidering Responsible AI’s Principle-Practice Problem. In Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25). Association for Computing Machinery, New York, NY, USA, 350–360. doi:10.1145/3715275.3732024
-
[34]
Morgan Klaus Scheuerman. 2024. In the Walled Garden: Challenges and Opportunities for Research on the Practices of the AI Tech Industry. InProceedings of the 2024 ACM Conference on Fairness, Accountability, and Transparency(Rio de Janeiro, Brazil)(FAccT ’24). Association for Computing Machinery, New York, NY, USA, 456–466. doi:10.1145/3630106.3658918
-
[35]
Ben Shneiderman. 2020. Bridging the Gap Between Ethics and Practice: Guidelines for Reliable, Safe, and Trustworthy Human-centered AI Systems.ACM Trans. Interact. Intell. Syst.10, 4, Article 26 (Oct. 2020), 31 pages. doi:10.1145/3419764
-
[36]
Societal biases in language generation: Progress and challenges
Mona Sloane and Janina Zakrzewski. 2022. German AI Start-Ups and “AI Ethics”: Using A Social Practice Lens for Assessing and Implementing Socio-Technical Innovation. InProceedings of the 2022 ACM Conference on Fairness, Accountability, and Transparency (Seoul, Republic of Korea)(FAccT ’22). Association for Computing Machinery, New York, NY, USA, 935–947. ...
-
[37]
Chiara Ullstein, Simon Jarvers, Michel Hohendanner, Orestis Papakyriakopoulos, and Jens Grossklags. 2025. Participatory AI and the EU AI Act.Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society8, 3 (Oct. 2025), 2550–2562. doi:10.1609/aies.v8i3.36737
-
[38]
Rui-Jie Yew, Bill Marino, and Suresh Venkatasubramanian. 2025. Red Teaming AI Policy: A Taxonomy of Avoision and the EU AI Act. In Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT ’25). Association for Computing Machinery, Engaged AI Governance Through Internal Expert Collaboration FAccT ’26, June 25–28, 2026, Mo...
discussion (0)
Sign in with ORCID, Apple, or X to comment. Anyone can read and Pith papers without signing in.