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"Mango Mango, How to Let The Lettuce Dry Without A Spinner?": Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner

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arxiv 2310.05853 v2 pith:ABRJUZLN submitted 2023-10-09 cs.HC

"Mango Mango, How to Let The Lettuce Dry Without A Spinner?": Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner

classification cs.HC
keywords mangousersassistantassistantsconversationalcookingdailyexperiences
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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The rapid advancement of Large Language Models (LLMs) has created numerous potentials for integration with conversational assistants (CAs) assisting people in their daily tasks, particularly due to their extensive flexibility. However, users' real-world experiences interacting with these assistants remain unexplored. In this research, we chose cooking, a complex daily task, as a scenario to explore people's successful and unsatisfactory experiences while receiving assistance from an LLM-based CA, Mango Mango. We discovered that participants value the system's ability to offer customized instructions based on context, provide extensive information beyond the recipe, and assist them in dynamic task planning. However, users expect the system to be more adaptive to oral conversation and provide more suggestive responses to keep them actively involved. Recognizing that users began treating our LLM-CA as a personal assistant or even a partner rather than just a recipe-reading tool, we propose five design considerations for future development.

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Cited by 1 Pith paper

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