Change Logging and Mining of Change Logs of Business Processes -- A Literature Review

Context: Change mining enables organizations to understand the changes that occurred in their business processes. This allows them to enhance their business processes and adapt to dynamic environments. Therefore, change mining is becoming a topic of interest for researchers, scholars, and practitioners. Objective: Motivated by the goal of establishing the state of the art in this area, this paper aims to investigate the literature in change logging and mining in process-aware information systems, provide an overview of the methods that are used in the existing publications, and identify gaps in the research on the topic of logging and mining process changes. Method: A literature review is conducted with the objective to identify and define methods to mine, store, and record changes in business processes. From 1136 publications, we selected 6 papers related to changes in business process and extended the list to 9 papers by including the relevant articles referenced by the papers that we selected originally. Results: In answer of our research questions, we have identified two classes of change mining methods, two ways of recording the changes into change logs, five formats for change log representation, and four objectives to be learned from changes. Conclusion: The literature review provides a summary of existing change mining and logging methods in process-aware information systems and identifies a number of research gaps in the area.