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Benchmarking GPT-4 against Human Translators: A Comprehensive Evaluation Across Languages, Domains, and Expertise Levels

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arxiv 2411.13775 v1 pith:RV7YASWJ submitted 2024-11-21 cs.CL cs.AI

classification cs.CLcs.AI
keywords translatorsgpt-4humantranslationacrossevaluationlanguagelevels
verification ladder T0 review T1 audit T2 compute T3 formal
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abstract

This study presents a comprehensive evaluation of GPT-4's translation capabilities compared to human translators of varying expertise levels. Through systematic human evaluation using the MQM schema, we assess translations across three language pairs (Chinese$\longleftrightarrow$English, Russian$\longleftrightarrow$English, and Chinese$\longleftrightarrow$Hindi) and three domains (News, Technology, and Biomedical). Our findings reveal that GPT-4 achieves performance comparable to junior-level translators in terms of total errors, while still lagging behind senior translators. Unlike traditional Neural Machine Translation systems, which show significant performance degradation in resource-poor language directions, GPT-4 maintains consistent translation quality across all evaluated language pairs. Through qualitative analysis, we identify distinctive patterns in translation approaches: GPT-4 tends toward overly literal translations and exhibits lexical inconsistency, while human translators sometimes over-interpret context and introduce hallucinations. This study represents the first systematic comparison between LLM and human translators across different proficiency levels, providing valuable insights into the current capabilities and limitations of LLM-based translation systems.

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