Polite chatbot feedback lowers psychological reactance and boosts behavioral intentions but lacks engagement, whereas verbal leakage heightens surprise and engagement at the expense of increased reactance.
InProceedings of the CHI Conference on Human Factors in Computing Systems(Honolulu, HI, USA)(CHI ’24)
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The paper proposes a reusable benchmarking framework for multimodal UI toolkits organized around modality coverage, developer workflow, and experimental support, illustrated on five toolkits without completed empirical results.
citing papers explorer
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Polite But Boring? Trade-offs Between Engagement and Psychological Reactance to Chatbot Feedback Styles
Polite chatbot feedback lowers psychological reactance and boosts behavioral intentions but lacks engagement, whereas verbal leakage heightens surprise and engagement at the expense of increased reactance.
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A Benchmarking Framework for Multimodal User Interface Toolkits: Comparing Modality Coverage, Developer Workflow, and Experimental Support
The paper proposes a reusable benchmarking framework for multimodal UI toolkits organized around modality coverage, developer workflow, and experimental support, illustrated on five toolkits without completed empirical results.