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arxiv 2407.16192 v1 pith:SIRSOMXY submitted 2024-07-23 cs.IR cs.CL

How to Leverage Personal Textual Knowledge for Personalized Conversational Information Retrieval

classification cs.IR cs.CL
keywords ptkbknowledgeconversationalinformationpersonalizedqueryresultsretrieval
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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Personalized conversational information retrieval (CIR) combines conversational and personalizable elements to satisfy various users' complex information needs through multi-turn interaction based on their backgrounds. The key promise is that the personal textual knowledge base (PTKB) can improve the CIR effectiveness because the retrieval results can be more related to the user's background. However, PTKB is noisy: not every piece of knowledge in PTKB is relevant to the specific query at hand. In this paper, we explore and test several ways to select knowledge from PTKB and use it for query reformulation by using a large language model (LLM). The experimental results show the PTKB might not always improve the search results when used alone, but LLM can help generate a more appropriate personalized query when high-quality guidance is provided.

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